ESG Investment and Financing Policy
The J Trust Group conducts its investment and financing activities in compliance with the laws and regulations of each country in which it operates. In addition, in December 2024, the Group established the following policy regarding its approach to investment and financing in projects and sectors that may have environmental and social impacts.
<Cross-Sector Investment and Financing Policy>
The J Trust Group will not provide investment or financing for the following businesses, as they involve significant environmental and social risks or adverse impacts.
- Illegal activities or activities conducted for unlawful purposes
- Activities that are contrary to public order and morals
- Activities that violate the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)
- Activities that adversely affect wetlands designated under the Ramsar Convention
- Activities that adversely affect UNESCO World Heritage Sites
<Policy on Investment and Financing for Specific Sectors>
In principle, the J Trust Group will not provide investment or financing for the following sectors, as they are considered to have a high potential to cause significant adverse environmental and social impacts.
- Manufacture of inhumane weapons
The J Trust Group will not provide investment or financing to businesses involved in the manufacture of inhumane weapons, including nuclear weapons, chemical weapons, biological weapons, cluster munitions, and anti-personnel mines. - Manufacture or handling of prohibited hazardous chemical substances
The J Trust Group will not provide investment or financing to businesses involved in the manufacture, import, or use of hazardous chemical substances prohibited under occupational health and safety laws, including asbestos. - Manufacture, distribution, or use of internationally prohibited pesticides and herbicides
The J Trust Group will not provide investment or financing to businesses engaged in the manufacture, use, import, or export of pesticides and herbicides prohibited under the Stockholm Convention. - Dynamite fishing
The J Trust Group will not provide investment or financing to businesses engaged in dynamite fishing, the harvesting of aquatic animals and plants using explosives, which is prohibited under the Fisheries Resources Protection Act.
Investment and Financing in Green Bonds, Social Bonds and Other Sustainable Bonds
The J Trust Group, with JT Chinae Savings Bank at its core, actively invests in and finances green bonds, social bonds, and other sustainable bonds.
Results (December 2025)
| Outstanding Loan Balance: | 2,680,237 million rupiah |
| Ratio of Green Portfolio to Total Credit Portfolio: | 9.95% |
Implementation of Environmentally and Socially Responsible Deposit Products and Programs
J Trust Bank Indonesia has established environmentally and socially responsible deposit products and programs as part of its efforts to promote corporate sustainability.
| Deposit Balance | IDR 74,160,000,000 |
| Number of Customers | 157 |
| Donations | IDR 29,724,167 ※Cumulative donations collected |
| Deposit Balance | IDR 79,813,859,453 |
| Number of Customers | 505 |
| Donations | IDR 63,131,360 ※Cumulative donations collected |
| Deposit Balance | IDR 28,971,117,427 |
| Number of Customers | 310 |
| Donations | IDR 103,171,980 ※Cumulative donations collected |
Basic Approach to Respect for Human Rights
The J Trust Group Behavioral Principles stipulate that the Group respects people—who are the foundation of its management—and aims to build an organization that values and leverages each individual’s uniqueness.
Our Group complies with the laws and social rules of the countries and regions in which we operate. At the same time, we support and respect the International Bill of Human Rights, an international standard on human rights.
In addition, based on the UN Guiding Principles on Business and Human Rights and the Children’s Rights and Business Principles, we promote initiatives to respect human rights throughout all aspects of our business activities.
Our Group will conduct its business activities with respect for human rights in accordance with the following policies.
| ◆ | We prohibit all forms of discrimination, harassment, and inhumane treatment based on age, nationality, gender, race, beliefs, religion, disability, sexual orientation, or any other grounds. |
| ◆ | We prohibit all forms of forced labor and child labor. |
| ◆ | We respect the fundamental rights of our Group employees to freedom of association and collective bargaining. |
| ◆ | We do not allow unreasonable differences in treatment based on employment status and comply with the principle of equal pay for equal work. |
| ◆ | To ensure the health and safety of our Group employees, we pay wages that meet or exceed the minimum wage and comply with laws and regulations regarding working hours, holidays, and leave in the countries or regions where we operate, thereby preventing excessive working hours. |
Local hiring policy
| ◆ | The J Trust Group aims to coexist with local communities by actively promoting local hiring at each business location based on regional conditions, contributing to sustainable economic development through job creation and human resource development. |
Initiatives for Employees
| ◆ |
The J Trust Group strives to create a workplace environment where each employee, with diverse backgrounds and values, can work with vitality and pursue career advancement. We respect each employee’s individuality and perspectives, and as part of our efforts to create an environment where employees can work in a healthy and sustainable manner over the long term, we implement optimal personnel placement and conduct aptitude assessments. In addition, we clearly define the type of talent we aim to develop and systematically implement education and training programs aligned with that vision, while also providing support for self-development so that each employee can take on and achieve higher goals. |
Details of Capability Development Training
| Types of Training | Training Content |
| a.On-the-job training (OJT) | Training conducted through day-to-day work in the workplace |
| b.Level-based training | Training programs that classify employees by level and provide the knowledge, technical skills, and competencies required for each level, with the aim of developing and enhancing their capabilities. |
| c.Function-specific training | Training programs that provide the specialized knowledge, technical skills, and competencies required for each department or job function, with the aim of developing and enhancing capabilities. |
| d.Issue-specific training | Training programs covering essential knowledge for employees—such as compliance, internal controls, and information management—that require regular communication and reinforcement. |
| e.Other education and training programs deemed necessary by the company, as well as external training (including e-learning) | |
| 2024 | |
| Total hours spent on employee capability development training | 177 hours and 21 minutes |
| Average training hours per employee | 3 hours and 3 minutes |
| ◆ |
The J Trust Group places the highest priority on the health and safety of its employees and ensures thorough management to prevent excessive working hours. The standard prescribed working hours within our group are 8 hours per day, with 122 annual holidays (subject to change depending on the calendar). In addition, we comply with labor laws and regulations regarding working hours, as well as the Article 36 Agreement (a labor-management agreement that sets limits on overtime work). As a basic policy, overtime work is limited to 45 hours per month in principle, and up to a maximum of 80 hours per month only in unavoidable circumstances. Based on these policies, we implement specific measures such as follow-ups by the HR department to reduce overtime hours and regular monitoring of attendance and working hours, thereby promoting a work environment in which employees can work in a physically and mentally healthy manner. |
Social Data
| FY2025 (Consolidated) | |
| Ratio of Full-Time Employees | 84.29% |
| Ratio of Non-Regular Employees (Contract Employees, Temporary Staff) | 15.71% |
| Ratio of Female Employees | 46.46% |
| Voluntary Turnover Rate of Full-Time Employees | 12.13% |
| Employment Rate of Persons with Disabilities | 0.61% |
※As of the end of December 2025
Diversity Promotion Initiatives
Social Contribution Activities
| ◆ | The J Trust Group values its relationships with stakeholders, including customers, shareholders, employees, business partners, and local communities. In making management decisions, we take into consideration the impact on each of these stakeholders, while also being mindful of the global environment. By actively engaging in social contribution activities and encouraging each employee to fulfill their responsibilities as a member of society, we aim to build trust with our customers and local communities and to become a company trusted by society. Based on this philosophy, we contribute to regional revitalization, youth development, and financial education through cultural exchange with local communities and support for sports. |
Key Focus Areas and Their Relationship to Business Activities
【Examples of Financial Education Programs Implemented by J Trust Royal Bank (Cambodia)】
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Hosted financial literacy sharing sessions (Cambodia) J Trust Royal Bank held financial literacy sharing sessions in Siem Reap Province for two groups of students from two different organizations: Community Education Development Organization and This Life Cambodia. Through this participation, students not only develop strong financial management skills for the future, but also gain the ability to share this valuable knowledge with their families and local communities. In doing so, they contribute to fostering a culture of financial literacy and responsibility that benefits everyone around them. (November 2024) |
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Co-hosted the 2024 entrepreneurship development program initiative (Cambodia) J Trust Royal Bank and the Credit Guarantee Corporation of Cambodia (CGCC) co-hosted the 3rd CGCC Entrepreneurship Program Initiative (EPIC) of FY2024. EPIC is a long-term capacity development program for MSMEs in Cambodia, launched in January 2024, focusing on financial literacy, entrepreneurship, credit guarantees, and the effective and responsible use of guaranteed loans. The theme of this third EPIC series was ‘Effective Business Operations in the Digital Era for MSMEs,’ held at the Business Development Center. J Trust Royal Bank, in collaboration with CGCC, hosted this third EPIC series and delivered a session on ‘Loan Evaluation and Financial Solutions for SMEs’ to approximately 50 MSME entrepreneurs (around 65% of whom were women), as well as about 10 students from the AMT Scholarship Alumni. (December 2024) |
※In FY2024, J Trust Royal Bank held five financial education programs, with a total of 168 participants.
<Initiatives for Local Communities>
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Support for ACT SAIKYO We have been supporting ACT SAIKYO, a specified non-profit organization (NPO), as a sponsor since June 2012. The organization’s name reflects its mission to stay ahead of the times while valuing communication with the local community. As part of its efforts to promote sports and community engagement, it regularly holds badminton classes. |
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Participated as a sponsor in Indonesia’s first international women’s golf event J Trust Bank Indonesia and the J Trust Group participated as sponsors in the 2nd Simone Asia Pacific 2023, following the inaugural event, held at the Pondok Indah Golf Course in Jakarta, Indonesia. This tournament is an international women’s golf event held in Indonesia, bringing together 56 players from 16 countries—including Japan, South Korea, Indonesia, China, and Australia—under the auspices of the APAC Golf Association. It aims to enhance the abilities and skills of female golfers in the Asia-Pacific region, promote sports exchange and friendly relations among participating countries through golf, and foster the development and dissemination of a healthy sports culture. (December 2023) |
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Disaster relief activities for victims in West Sumatra (Indonesia) As part of emergency support for the disaster that struck West Sumatra Province, J Trust Bank, in collaboration with the PT United Tractors Group and Komatsu Indonesia, provided assistance to communities affected by volcanic mudflows, flash floods, and landslides. The relief supplies provided by J Trust Bank included vitamins, school bags, blankets, baby diapers, and sanitary products. The Bank aims to continue providing support to local communities in times of natural disasters and other emergency situations. |
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JTRB participated in a blood donation activity (Cambodia) Forty-four executives and employees of J Trust Royal Bank participated as blood donors in the Bank’s ‘Be A Hero’ campaign, contributing to support for children in need. The campaign was held at Kantha Bopha Children’s Hospital in Phnom Penh and the Battambang Blood Transfusion Center in commemoration of International Children’s Day and World Blood Donor Day. (May 2024) |
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Organized a blood donation event (Indonesia) J Trust Bank Indonesia, in collaboration with its partner companies, held a blood donation drive to commemorate World Blood Donor Day 2024. Under the theme ‘Donate Blood for Humanity,’ the initiative aimed to raise awareness of the importance of blood donation, ensure an adequate blood supply to support community health, and foster a spirit of solidarity with others. The event was held over three days and was attended by more than 600 donors, including executives and employees. Participants were provided with vitamins and various souvenirs as a token of appreciation for their contribution. (July 2024) |
<Initiatives for Social Welfare>
| ◆ | The J Trust Group will continue to actively engage in support for the realization of normalization, as well as in assistance activities for socially vulnerable individuals, including single mothers, orphans, the homeless, and elderly people living alone. |
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Support for Normalization (Japan) The Japan Blind Marathon Association (JBMA) works to promote blind marathon running (running by individuals with visual impairments), train guide runners, and strengthen athletes, thereby advancing the practice of normalization. J Trust continues to support the realization of normalization by supporting JBMA’s activities. |
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Support for the elderly and other community members (South Korea) JT Chinae Savings Bank carried out the ‘A Very Warm Christmas Heart Box 2022 with JT Chinae Savings Bank’ initiative to support children from low-income households and elderly individuals living alone. Employees of JT Chinae Savings Bank voluntarily participated and donated approximately KRW 11 million, which was delivered to the Maehwa Comprehensive Social Welfare Center. The donations were used to prepare ‘Very Warm Heart Boxes’ for more than 260 children from vulnerable groups and elderly individuals living alone. The boxes included winter supplies such as padded jackets and shoes for children, as well as microfiber quilted pads and other cold-weather items for the elderly, all prepared by participating employees. This initiative is one of JT Chinae Savings Bank’s flagship social contribution activities conducted annually. Since its launch in 2015, and particularly since 2019, the bank has collaborated with the Maehwa Comprehensive Social Welfare Center in Gunpo City, Gyeonggi Province, continuing its support for low-income communities. |
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Support for single mothers (South Korea) JT Chinae Savings Bank provided donation support to 40 single-mother and single-parent households affiliated with the welfare facility ‘Eranwon.’ Based on the results of a prior survey, the donations were used to deliver gift boxes containing essential items necessary for daily living to 40 low-income single-mother and single-parent households who had lost their livelihoods due to restructuring and other factors, thereby providing practical assistance. (September 2024) |
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Participated as a sponsor in the ‘Smile Run Marathon’ (South Korea) At the ‘2024 Smile Run Marathon,’ a charity event supporting patients with facial deformities, held in the Yeouido Hangang Park area in Seoul and attended by more than 4,000 participants, over 100 executives, employees, and their family members from JT Chinae Savings Bank took part in the race. The Bank has continuously participated as a sponsor since the 2019 event, and for this year’s marathon, it also made a sponsorship donation to support surgical expenses for low-income patients suffering from facial deformities, oral cancer, and other related conditions. At the awards ceremony held on the same day, the Bank received the “Second Place Group Participation Award,” and the prize money was donated in addition to its existing sponsorship contribution. (September 2024) |
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Organized excursion activities with children from orphanages (Indonesia) J Trust Bank Indonesia, as part of its support activities for children, invited children from the Daarul Rahman Orphanage to a fun field trip titled ‘A Fun Day with J Trust Bank.’ With the hope of supporting the healthy growth of the children, the Bank also made a donation to the Daarul Rahman Orphanage. The donation will be used to support the operation of the facility, including the purchase of daily necessities for the children. (August 2024) |
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Donated educational materials to elementary and junior high school students (Cambodia) J Trust Royal Bank donated educational materials to underprivileged students at Tromung Chhroum Primary and Secondary School in Kampong Chhnang Province. The donation, contributed by the bank and its employees, included school supplies, backpacks, bookshelves, and reading materials, benefiting a total of 163 students and their school. (February 2024) |
















